Friday 22 June 2018

Configure IMAP and POP Servers with Our Telstra Bigpond Webmail Experts


IMAP, POP and SMTP information for manual email setup-

Telstra Webmail & Email Setting - IMAP

Hello! Friends that is Telstra Bigpond and here tell about how to setup or configure Bigpond Webmail and Email Setting with IMAP and POP? So read this article till end and follow the step which I give below.

If you are a new customer whose take broadband service with Telstra on after 21st April 2016, or you have received a mail by Telstra Bigpond that your email has updated into newly Telstra MailTM, so you need to update your Bigpond Email Settings for manually, so we provide some steps for apply these settings below.

Telstra Mail suggested to use IMAP yet POP is substitute for IMAP and existing to use to IMAP. Before changing or updating you’re Bigpond Email Settings you need to back up your email data.


What is the difference between IMAP & POP?

If we talk about Internet Protocols then here two types of protocols IMAP and POP which are different with each other in working progress. These protocols used to access emails. If you want check or open your email on multiple devices then IMAP is best choice. IMAP always syncs with Telstra Bigpond Webmail services.

Please note, IMAP is only available for customers using the new Telstra Bigpond Mail platform

Let’s understand it with a suitable example of differences between IMAP and POP when you read your emails. If you are using IMAP and marked a mail as “read” mode, it also appeared read marked in all of your other inboxes. Other hand in POP nothing changes when emails or mail are downloaded to your particular system or devices and you not see any changes reflected on your Bigpond Email and across other devices or computer.

If you are thinking about switching POP to IMAP, then your decision will be right. So you will need to be attentive that any file or folder set up with POP will be lost when you replace with POP to IMAP. For keep and secure these files or folder, we suggested to logging into Webmail Bigpond and re-creating then before transferring.




IMAP settings for Telstra Bigpond email™

IMAP is the recommended setting for Telstra Bigpond webmail login for customers, so need you set up your account setting with following steps

Account type

  • Account type: IMAP

Incoming server details

  • Incoming server address: imap.telstra.com
  • Incoming server port: 993
  • Encrypted connection: SSL

Outgoing server details

  • Outgoing server address: smtp.telstra.com
  • Outgoing server port: 465 (recommended) or 587
  • SMTP authentication: On
  • Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

Username & Password

  • Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’)
  • Enter your Telstra Bigpond email account password (case sensitive)

Other settings to check

  • Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.


POP settings for Telstra Bigpond Mail™
Account type

  • Account type: POP3

Incoming server details

  • Incoming server address: pop.telstra.com
  • Incoming server port: 995
  • Encrypted connection: SSL

Outgoing server details

  • Outgoing server address: smtp.telstra.com
  • Outgoing server port: 465 (recommended) or 587
  • Authentication: Yes
  • Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

Username & Password

  • Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’)
  • Enter your Telstra email account password (case sensitive)

Other settings to check

  • Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.



Telstra Bigpond Email settings

  • Settings for older Bigpond Email accounts

Account type

  • Account type: POP3

Incoming server details

  • Incoming server address: mail.bigpond.com
  • Incoming server port: 995
  • Encrypted connection: SSL

Outgoing server details

  • Outgoing server address: mail.bigpond.com
  • Outgoing server port: 465 (recommended) or 587
  • Authentication: Yes
  • Encrypted connection: With SSL encryption

Username & Password

  • Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’)
  • Enter your Telstra email account password (case sensitive)

Other settings to check

  • Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.





Following these steps and setup your Telstra Bigpond webmail. After follow these steps you can check sending a test message. If you get message then your Bigpond email settings configured with IMAP and POP otherwise you have some mistake doing follow steps. Recheck and troubleshoot again for solving these issues.

If you have any query and question regarding to troubleshoot and configure IMAP, POP and SMTP servers then you can take technical support with Bigpond Support team. Bigpond Technical Support team highly talented and well trained expertise which are provide solutions for all Bigpond email issues or errors on the spot with secure accessing remotely. You can touch with us with Bigpond Tech Support Number at 1-800-021-482 toll-free number and get help for your issues.