Configure IMAP and POP Servers with Our Telstra Bigpond Webmail Experts

IMAP, POP and SMTP information for manual email setup-

Telstra Webmail & Email Setting - IMAP

Hello! Friends that is Telstra Bigpond and here tell about how to setup or configure Bigpond Webmail and Email Setting with IMAP and POP? So read this article till end and follow the step which I give below.

If you are a new customer whose take broadband service with Telstra on after 21st April 2016, or you have received a mail by Telstra Bigpond that your email has updated into newly Telstra Mail^TM, so you need to update your Bigpond Email Settings for manually, so we provide some steps for apply these settings below.

Telstra Mail suggested to use IMAP yet POP is substitute for IMAP and existing to use to IMAP. Before changing or updating you’re Bigpond Email Settings you need to back up your email data.

What is the difference between IMAP & POP?

If we talk about Internet Protocols then here two types of protocols IMAP and POP which are different with each other in working progress. These protocols used to access emails. If you want check or open your email on multiple devices then IMAP is best choice. IMAP always syncs with Telstra Bigpond Webmail services.

Please note, IMAP is only available for customers using the new Telstra Bigpond Mail platform

Let’s understand it with a suitable example of differences between IMAP and POP when you read your emails. If you are using IMAP and marked a mail as “read” mode, it also appeared read marked in all of your other inboxes. Other hand in POP nothing changes when emails or mail are downloaded to your particular system or devices and you not see any changes reflected on your Bigpond Email and across other devices or computer.

If you are thinking about switching POP to IMAP, then your decision will be right. So you will need to be attentive that any file or folder set up with POP will be lost when you replace with POP to IMAP. For keep and secure these files or folder, we suggested to logging into Webmail Bigpond and re-creating then before transferring.

IMAP settings for Telstra Bigpond email™

IMAP is the recommended setting for Telstra Bigpond webmail login for customers, so need you set up your account setting with following steps

Account type

• Account type: IMAP

Incoming server details

• Incoming server address: imap.telstra.com
• Incoming server port: 993
• Encrypted connection: SSL

Outgoing server details

• Outgoing server address: smtp.telstra.com
• Outgoing server port: 465 (recommended) or 587
• SMTP authentication: On
• Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

Username & Password

• Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’)
• Enter your Telstra Bigpond email account password (case sensitive)

Other settings to check

• Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.

POP settings for Telstra Bigpond Mail™

Account type

• Account type: POP3

Incoming server details

• Incoming server address: pop.telstra.com
• Incoming server port: 995
• Encrypted connection: SSL

Outgoing server details

• Outgoing server address: smtp.telstra.com
• Outgoing server port: 465 (recommended) or 587
• Authentication: Yes
• Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

Username & Password

• Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’)
• Enter your Telstra email account password (case sensitive)

Other settings to check

• Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.

Telstra Bigpond Email settings

• Settings for older Bigpond Email accounts

Account type

• Account type: POP3

Incoming server details

• Incoming server address: mail.bigpond.com
• Incoming server port: 995
• Encrypted connection: SSL

Outgoing server details

• Outgoing server address: mail.bigpond.com
• Outgoing server port: 465 (recommended) or 587
• Authentication: Yes
• Encrypted connection: With SSL encryption

Username & Password

• Enter your full email address (ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’)
• Enter your Telstra email account password (case sensitive)

Other settings to check

• Ensure the checkbox is ticked for ‘Outgoing server requires authentication’.

Following these steps and setup your Telstra Bigpond webmail. After follow these steps you can check sending a test message. If you get message then your Bigpond email settings configured with IMAP and POP otherwise you have some mistake doing follow steps. Recheck and troubleshoot again for solving these issues.

If you have any query and question regarding to troubleshoot and configure IMAP, POP and SMTP servers then you can take technical support with Bigpond Support team. Bigpond Technical Support team highly talented and well trained expertise which are provide solutions for all Bigpond email issues or errors on the spot with secure accessing remotely. You can touch with us with Bigpond Tech Support Number at 1-800-021-482 toll-free number and get help for your issues.

How to Update the Bigpond Webmail Contacts - Add, Del, Edit, and Block in the Account?

Bigpond webmail always tries its best to provide the best satisfaction services to its users, and Bigpond always gets 100% success rate in satisfying its users with its valuable services. But sometimes while using the Bigpond webmail account there can be some Technical issues or Errors which can halt the Ongoing performing task.

Similarly maintaining the contacts is another main aspect, but users always have some issues while maintaining the contacts, the maintaining of contacts is a very simple process. In this section, we will discuss the On Adding, Deleting, Editing, And Blocking the Contacts in Bigpond webmail. But still, if the user is having some issues, they can dial up the Bigpond Email Technical Support Toll-Free number for having the Support Services.

The very first step in marinating the Bigpond Webmail Contacts is

Adding New Contacts

1) First, Power On your Computer and establish the stable Internet Connection.

2) Make a login to your Bigpond mail account with your authentic mail id.

3) After making a login in the account, go to Contacts option or make a search with a name With CONTACTs in the search box.

4) Now after selecting the Contacts choose the “Add new” section.

5) Now fill the brief form with regarded association question with it like phone number, email address, and other details of the user.

6) After that Press “OK” to complete the process.

Editing or Deleting Existing Bigpond Mail Contact

1) To make an edit in a contact name move the cursor the name on which user want to make an edit or any other updating on Bigpond Webmail contact name.

2) Now a user can easily edit or update the various details of that person.

Now just click on “Save Changes” and then press “OK” to save the various changes.

3) However, if you want to delete any contact then choose the name that you want to delete after press the “Delete” button.

Blocking People

1) If you want to block an annoying contact, you can even do this by blocking that contact name.

2) Select the contact that you want to make the block after that, you need to click on “block” option and that contact name will be getting blocked.

By following the above instructions, a user can easily the Add, Del, Edit and Block any contact easily, but sometimes it need special technical knowledge to dispose of the issues in that case user can dial the Bigpond Email Technical support toll-free number.

Retrieve the deleted files and sync mac 10.10 and above devices with Bigpond webmail

How to retrieve the deleted files In Bigpond webmail?

Sometimes a user deletes the files due to mistake or due to day-dreaming or by other reasons, but the question arises that how can a user can have that file back or can retrieve it.

Bigpond webmail gives an amazing feature, which is that if any file has been deleted, the deleted file will be in trash folder for all least seven days it acts as buffer medium to save the files for some days because a user wants to have it back, it can be done easily

#) Recreate a folder again to have files back in the folder.

#) Then select the emails you want to have back from the Trash Folder.

Select Move to My Folders and save it and give the name as you want to give.

If a user is having an issue while retrieving the deleted files, he can dial the toll-free number and can ask for the support from the Bigpond email settings support services by 24/7 anytime, anywhere.

How to set up the Bigpond webmail on Mac 10.10and above?

Want to have your Bigpond webmail on Mac 10.10 and above devices follow the sync process for configuration instruction.

Login with Bigpond webmail username and password.

Step 1

To add a Bigpond webmail account in Mac Mail, select Mail from the Apple Mac device.

Step 2

select the ‘+’ add icon

Step 3

After that Select Other Mail Account then selects Continue to add another mail account.

Step 4

Enter the Bigpond webmail address and password and select Sign.

Step 5

After sign in the account, the mail account set up is done successfully.

If automatic set up process goes fails, select the manual configuration. 

Manual configuration settings option.

Account type: IMAP

Incoming email server: imap.telstra.com

Outgoing (SMTP) email server: smtp.telstra.com

Step 6

Select the app you want to use with this account, after that the sync process has been done.

But if a user is having any difficulty while doing the sync process, a user can dial up the toll-free number to have the support from the Bigpond support team for the Bigpond email settings.

Upgrade Your New Bigpond Webmail settings and Sync Your Android devices with Bigond webmail account

Upgrade Your New Bigpond Webmail settings 

Want to upgrade your Bigpond webmail but confused about what changes should be made to your Bigpond emails settings, Bigpond support services will help you out by providing the New Telstra Bigpond email Settings IMAP and POP.

 The required information about the changes to upgrade the new Bigpond email settings.

Telstra Bigpond email settings  (new)  – POP

Your name	Enter your name.
Account type	POP3
Incoming server details
Server address	pop.telstra.com
Port	995
Encrypted connection	SSL
Outgoing server details
Server address	smtp.telstra.com
Port	465 (recommended) or 587
Authentication	Yes
Encrypted connection	SSL / TLS on Port 465 (recommended) OR STARTTLS on port 587
Username	Enter your full email address (ending in ‘@bigpond.com’,
Password	Enter your Bigpond email account password

Other settings to check

Remember to always tick the checkbox for Outgoing server requires authentication – because a user always forgets to select it, and by selecting it, a user will have following uses

• Secure Sockets Layer (SSL) with the POP and SMTP connection, and
• SMTP authentication for security.

Always ensure that your operating system and email client have the latest updates.

Telstra Bigpond email settings (New) – IMAP

Your Name	Enter your name
Account Type	IMAP
Incoming Server Details
Server Address	imap.telstra.com
Port	993
Encrypted connection	SSL
Outgoing Server Details
Server Address	smtp.telstra.com
Port	465 (recommended) or 587
SMTP Authentication	On
Encrypted connection	SSL/TLS on port 465 (recommended) OR STARTTLS on port 587
Username	Enter your full email address (ending in ‘@bigpond.com’
Password	Enter your Bigpond email account password
Other Settings to check	Ensure the checkbox is ticked for Outgoing server requires authentication. (In most mail clients this is not ticked by default.)

By updating all these following settings, your Bigpond webmail account will be updated with all new settings, if you are not able to update your account due to some issues you can dial the toll-free number to have the support services by 24/7.

Sync your Bigpond webmail with Android devices with simple steps 

Now a days Android phone is very much in demand, because it gives the various new features as compared to previous versions of phone operating system that’s why more and more peoples are switching towards to Android versions phones and one of the greatest use Android phones is that they can start accessing email service on their Android devices very easily.

Now a day peoples always want to stay connected with their virtual and real world so that they can have every information about their work and what is going own in the world by the help of their Android devices. Bigpond Webmail services are more popular among the users due to its easy and fast services. But without proper sync settings, the user is not able to access their mail accounts due to wrong sync settings.

As previously mentioned, a person can easily access its mail on their Android devices, But sometimes when it comes to using Bigpond webmail service in Android devices, a user faces some technical difficulties. 

Often Most of the users failed to sync their devices with Bigpond webmail due to not having proper technical knowledge. As a result, they cannot access their mails on their devices which results in a delay in their task.

For this issue, Bigpond support team provide the best solution by suggesting the easy and short steps

Follow the steps are discussed below-

#) First of all verify user login details by providing the username and password Before going to Bigpond email settings, users are instructed to verify their customer details.

After that go through with following settings for the sync process

#) Incoming POP server-mail.bigpond.com.

#) Incoming POP mail- Port 995.

#) Outgoing SMTP server –mail.bigpond.com

#) Outgoing SMTP -587 or 465

#) Incoming uses SSL-on

#) Outgoing uses SSL-On.

#) Authentication Outgoing server (SMTP) authentication- Same as incoming server.

#) After that, Bigpond webmail users need to sync the contacts.

#) Now choose the ‘’settings’’ option.

#) Then, choose ‘’accounts’’ section.

#) Now click on ‘’add account’’ option.

#) Then, users will enter the Bigpond webmail address and password.

#) Now choose the ‘’manual setup’’ option.

#) After that choose the type of account and the account will be ‘’IMAP’’ after that mention the proper IMAP server.

#) Select the desired security type is – SSL.

#) Provide the SMTP server, users need to proper desired security type- TLS and the server port should be -587.

After that, users need to select ‘’add account’’ option. Finally, users will add the Bigpond webmail account. Congrats it has been done now finally.

After all that process the user will have the access to his Bigpond webmail account on their Android devices, and they easily access their mails easily. But if still there is some issue regarding the sync process of Bigpond webmail with Android devices a user can dial up the toll-free number of Bigpond support to have the support from executives teams.

Bigpond webmail users can dial up the Bigpond toll-free phone number if they want to discuss their problems or have some other issues or if they want to share some feedback with the Bigpond tech support team. The helpline number is toll-free and Technicians are always available 24×7. All technicians are well trained with great efficiency in solving different problems within a short time duration.